1. Home
  2. Patient Resources

Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Riverside Veterinary Hospital has been provided. Apply now at scratchpay.com.

Surgical Deposits Policy

Riverside Veterinary Hospital will require a deposit on all surgical procedures due at the time of scheduling, to reserve your pet’s surgery date. The deposit will be collected as follows;

Surgeries performed by RVH require a $200.00 non-refundable deposit.

Surgeries performed by outside veterinary surgeons require a $500.00 non-refundable deposit.

  • This surgical deposit will be charged to your pet’s account and applied to the balance of the surgery on the day of your pet’s procedure.
  • If the client cancels or reschedules the surgical appointment before 72 hours, the deposit will be refunded or may be transferred to a new surgical date.
  • If a surgical procedure is canceled same day or the client is a “no-show”, the deposit will be automatically forfeited.*

*We understand that unexpected situations may arise that are out of your control. Please contact us right away to discuss the situation with a RVH staff member.

For your convenience, you can call or text us if you need to discuss rescheduling or a cancellation at (252) 442-3636.

Book Appointment (252) 442-3636

"We have used Riverside Vets for years. All staff has always been courteous, friendly, compassionate, and kind. As to medical care, exams are very thorough. Drs. explain everything clearly, and if treatment for something is recommended, all options are discussed frankly. Our decisions are supported. Drs. are kind, compassionate and care abt our animal companions. They are always ready to assist any way they can. When we need records (sent), staff is helpful and provide them timely. Love those office ladies and Dr. Meachum (Tucker), who we see most often, though all the Drs. are excellent!"

Elizabeth M.

(252) 442-3636 Appointments
Arrow up icon Top